By accessing or using the Caramanda's Bake Shop website, placing an order, or subscribing to communications, you agree to these Terms of Service. Please read them carefully — they describe the rules and responsibilities for using our website and services.

Orders and Payments

All orders are subject to availability and acceptance by Caramanda's Bake Shop. Prices, menu items, and product availability may change without notice. Payment is due at the time of purchase unless otherwise agreed in writing.

We reserve the right to refuse or cancel any order at our discretion, including for reasons of product availability, errors in pricing or descriptions, or suspected fraud.

Custom Orders

Custom cake and catering orders may require advance notice, deposits, or additional approval. Once production has begun on a custom order, changes or cancellations may be limited or unavailable.

Custom cake quotes are issued by email and are valid only after written approval and invoice payment. Final designs and flavors are subject to confirmation between the customer and our team.

Pickup and Delivery

Customers are responsible for providing accurate pickup and delivery information at the time of order. Caramanda's Bake Shop is not responsible for delays, missed pickups, or product issues caused by:

• Incorrect or incomplete customer information
• Failure to retrieve an order during scheduled pickup hours
• Improper handling or transport of an order after pickup
• Circumstances outside our reasonable control

Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with or disrupt website operations
• Submit false or misleading information through any form
• Reproduce, copy, or resell any portion of the website without permission

Intellectual Property

All website content, branding, logos, images, photography, recipes, and materials are the property of Caramanda's Bake Shoppe LLC and may not be copied, redistributed, or reused without written permission. The Caramanda's name and related marks are trademarks of Caramanda's Bake Shoppe LLC.

SMS Communications

By submitting your phone number through our website, forms, checkout, or other contact methods, you consent to receive SMS communications from Caramanda's Bake Shop. These messages may include:

• Order notifications
• Customer support messages
• Marketing and promotional messages

For complete details about our SMS practices, see our SMS Communications Policy and Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, Caramanda's Bake Shoppe LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our services. Our total liability for any claim arising from your order shall not exceed the amount you paid for that order.

Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Governing Law

These Terms of Service are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of laws principles. Any disputes will be resolved in the state or federal courts located in Fayette County, Kentucky.

Contact Information