This SMS Communications Policy describes how Caramanda's Bake Shop sends text messages to customers, how you consent to those messages, and how you can opt out at any time. It is part of our broader Privacy Policy and Terms of Service.

What We Send

Caramanda's Bake Shop may send SMS/text messages related to:

• Order confirmations
• Pickup or delivery updates
• Custom cake quote follow-ups
• Appointment and consultation reminders
• Customer support responses
• Promotions and special offers

How You Opt In

You consent to receive SMS messages from Caramanda's Bake Shop when you:

• Submit your phone number through a form on our website (including the custom cake quote form, contact form, or appointment booking)
• Provide your number during checkout
• Verbally provide your number on a phone call with our team or virtual receptionist and confirm you'd like to receive a text
• Provide your number in person at our shop

Message Frequency & Costs

Message frequency may vary based on your activity with us — for example, you may receive more messages around a custom cake order, and fewer when you're not actively ordering. Message and data rates may apply from your mobile carrier. Caramanda's Bake Shop does not charge a fee to send or receive messages.

How to Opt Out or Get Help

You can manage your SMS subscription at any time using these keywords:

Privacy & Data Sharing

We do not sell or share your SMS consent data, phone number, or opt-in information with third parties for marketing purposes. Phone numbers and opt-in information are used solely to deliver the messages described in this policy and to provide customer service.

We may share your information with trusted service providers (such as our SMS delivery platform or appointment booking system) only to the extent necessary for them to deliver our communications on our behalf.

Supported Carriers

SMS messages are supported on major U.S. carriers including AT&T, Verizon Wireless, T-Mobile, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.

Eligibility

By opting in, you confirm that you are the account holder for the mobile phone number you provided, or that you have the account holder's permission to opt in. You must be at least 13 years old to consent to receive SMS messages from Caramanda's Bake Shop.

SMS Consent Example

Forms that collect a phone number on our website include a clear, unchecked consent option similar to the example below. No checkbox is pre-selected by default.

This is a visual example of the consent disclosure used on our forms.

Contact Information

Updates to This Policy

We may update this SMS Communications Policy from time to time. Updates will be posted on this page with a revised effective date.